Share the problem. We investigate what could solve it
You do not need to know the fix. Tell us what happened, where it happened, how often it happens and why it matters. A strong WTF opportunity can start with one person saying, “Why the hell does this have to be this hard?”
“The drive-thru line at this location is regularly 25 minutes.”
“This hospital waiting-room handoff made us repeat the same information three times.”
“This tool jams every time I use wet material.”
“This app makes a two-step job take nine screens.”
Describe what you personally experienced or clearly label what you only heard from someone else. Do not send private medical information, Social Security numbers, passwords, confidential employer information, trade secrets, patent-sensitive invention details, exact home addresses, live location, family schedules, or unnecessary personal information about other people.
Do not use this website for an emergency or an urgent safety hazard. Contact the appropriate emergency service, employer safety channel, manufacturer, regulator, or other responsible authority when immediate action is needed.
Important: A submission is a lead, not proof that a business or person did something wrong. WTF may research the issue, look for repeated evidence, develop improvement ideas, or contact an organization professionally when appropriate. We do not promise to pursue every submission.
Start with the problem, not the paperwork.
W is a simple guided browser tool that helps you turn a frustration into a clean, non-confidential problem statement before you use the full WTF Problem Line. It is not a live person, emergency service, or source of medical, legal, engineering, or safety advice.
This guided triage runs in your browser. It does not send your answers anywhere. If you continue, W only prefills the full Problem Line. The full form is transmitted only after you review it and tap Send to WTF.
What is failing, wasting time, costing money, creating hassle, or making something harder than it should be?
Submit → verify → diagnose → fix → opportunity.
We look for repeated pain and evidence before spending serious development time or approaching a company.
Capture
Get the actual experience in plain English.
Verify
Look for repetition, evidence and alternative explanations.
Diagnose
Find the real failure point instead of guessing.
Develop
Document potential improvement paths on paper when a problem warrants further review.
Route
Turn strong cases into audits, product development, partnerships or outreach.